neobank Capital Privacy Policy

Privacy Policy for neobank.capital

At neobank, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our fintech application [neobank.capital]. By using our application, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

a. Personal Information: This includes your name, email address, phone number, address, and any other information you provide to us when creating an account or using our application.

b. Financial Information: We may collect and process financial information such as bank account details, credit card information, and transaction history for the purpose of providing our services.

c. Usage Data: When you use our application, we may collect information about your interactions and activities within the application, including log files, IP addresses, device information, and usage statistics.

2. How We Use Your Information

We may use your personal information for the following purposes:

a. To Provide and Improve Our Services: We use your information to operate, maintain, and improve our fintech application, and to deliver the services you request.

b. To Communicate with You: We may use your contact information to send you important updates, notifications, and promotional materials related to our services.

c. To Prevent Fraud and Ensure Security: We may use your information to detect and prevent fraud, unauthorized access, and other illegal activities.

d. To Comply with Legal Obligations: We may process your personal information to comply with applicable laws, regulations, or legal processes.

3. Sharing and Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our application, conducting our business, or servicing you.

b. Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

d. With Your Consent: We may share your information with third parties if you give us your consent to do so.

4. Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us. You may also have the right to object to or restrict certain processing of your personal information. To exercise these rights or for any questions regarding your personal information, please contact us using the contact details provided below.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will become effective immediately. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@neobank.capital

Last updated: 18 december 2023

By using our fintech application, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.